WEBSITE SUPPORT

Your website is crucial for your business, to generate good leads, customers, staff, and partners. Let a team of professionals support your website and help it grow and scale along with your business’ needs. 

Our support and maintenance solutions can assist with updating content, hosting solutions, and backing up data. We monitor client websites and can correct any issues, often before you are even made aware of the issue. 

Saltwater Marketing Website Support Donegal
Clock-time

Round the clock maintenance

Details of your website’s performance and health

Hassle Free Solutions

No need to worry, we fix issues as soon as we’re alerted to them

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Notification delivery

Instant alerts as soon as issues arise

WEBSITE SUPPORT PLANS

Pick The Plan That Is Right for You

BENEFITS OF OUR WEBSITE SUPPORT PLANS

  • Peace of mind for you and your business
  • Never worry about technical backend again
  • Single point of contact for website needs
  • Regular backups with minimal downtime

Let us take care of your website for you

Our experts are ready to take care of the fine details so you can spend more time focusing on what you do best!

WEBSITE FEATURES

Secure and Fast Website Hosting

SSL CertificateRegular BackupsCore WordPress Updates
Themes & Plugin UpdatesSecurity MonitoringUptime Monitoring

WordPress Guides

OUR PROCESS

Research: We work with you to find out what exactly you do, what problem you solve or service you provide and for who. Then we need to understand why you need the website and what it needs to do for you! Once we understand your goals and who your customers are we can provide a plan for you to see if we’re the right team for you.Development: Based on the plan provided and the wireframe plan we have developed, we can then begin to design your website which will be approved by you. Once a design has been agreed on, we can then begin the development process which will deliver exactly what has been agreed within the budget and time frame set by you.Deployment: After we have finished developing your website and it has been approved by you, we can test and publish it. We then provide you with the basic training you need to manage your website. We will be available to provide any additional training, support, maintenance, and SEO which may be required.

WHY DO I NEED TO UPDATE MY WORDPRESS WEBSITE SOFTWARE

Website updates serve a number of different functions:

  • Update WordPress core which is constantly being updated by WordPress
  • Fix security leaks which may be exploited by hackers
  • Optimise OS resource utilization which helps your site perform much better
  • Add new, more up to date features
  • Remove old, outdated features which helps to avoid conflict
  • Update drivers to increase software compatibility and efficiency
  • Ensure the uptime of your website so people can find it 24/7
  • Updates mobile or responsive view to ensure the website looks good on mobile devices
  • Submit updates site maps to Google

The core elements of website support

To keep a website operating efficiently and successfully, website support is a crucial component. Website support is essential for maintaining the functionality, security, and general efficiency of your site, regardless of whether you are a small business owner, an entrepreneur, or an individual with a personal website. 

Depending on your site’s requirements, website support services might vary greatly, but they often involve technical help, troubleshooting, upgrades, and maintenance. Technical support is the backbone of website support, giving assistance to users who are encountering issues with the site. This can range from straightforward user inquiries to trickier technical concerns like server faults or database errors. 

Another crucial component of website assistance is troubleshooting, which entails locating and fixing problems with the site that can be contributing to its malfunction or poor performance. This may involve anything from outdated or broken webpages or links to sluggish page loads or other performance problems. 

Another essential part of website care is updates, which guarantee that your site is using the most recent software and technology. Updates to your content management system (CMS), security software, or other apps that your website might use are examples of what is meant by this. 

Finally, website upkeep is crucial to the long-term success of your website. This can range from routine backups and upgrades to performance monitoring and site speed optimization. 

Regardless of the size or purpose of the website, website support is an essential element. By delivering updates, troubleshooting, and technical help. Website support makes sure that your site is operating efficiently, giving users a great experience, and assisting you in reaching your online objectives. 

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What can website support offer you? 

Website support is extremely necessary, and it gives our clients the peace of mind to know that we have onboard support to help with queries, work hard to problem solve issues and give advice if you are unsure about anything regarding your website.  

We implement a hard-working team that work effortlessly to assist you with anything. If it can happen high, chances our we’ve already had to deal with it in the past and assist so don’t be afraid to get in contact with our website support! 

Why is website support so important?

Your website is your viewing window to all potential customers and viewers and its important that everything and anything. 

Website support is an integral part of your website as it plays a key role in maintaining its functionality, security, and overall performance. Here are some of the main reasons why website support is so important: 

What about functionality? 

One of the main reasons for website support is to make sure the website is working properly. Technical problems or errors can cause your website to crash or go down, resulting in loss of business or website visitors. With website support, you can rest assured that your website will function properly and that any technical issues will be resolved quickly. 

How can website support Improve website security?

Website support services help keep your website secure by regularly updating software and security protocols. This is especially important in today’s digital environment where cyberattacks and data breaches are becoming more and more common. Regular website security maintenance and updates can help prevent these types of problems from occurring and help protect your information. 

What’s included in website support regular maintenance? 

A well-maintained website is a key success factor. Regular maintenance helps keep the website running smoothly by implementing updates and corrections as needed. This includes things like updating plugins, optimizing website speed, and performing regular backups, all of which contribute to a more stable and reliable website. Provide technical support. 

 

Why would you need technical support? 

Technical support is an integral part of our website support services. Provide users with a one-stop-shop for support for technical issues that may arise while using the website. This can include anything from login issues to server issues, and reliable tech support makes it easy for users to access and use her website. 

What’s in it for the user? 

A well-functioning, secure, and regularly maintained website is more likely to provide a better user experience. This leads to better engagement, longer time spent on your site, and increased customer satisfaction. Conversely, an unmaintained website with technical issues or security flaws can lead to frustration and ultimately alienate users. 

COMMON QUESTIONS ABOUT WEBSITE SUPPORT

Do you redesign existing websites?

We sure do!It’s important to approach website redesigns sensitively to make sure your reasons for redesigning are valid. This will ensure the project is an overall success from your ROI point of view.

Do you offer ongoing help with our new site once it's launched?

If you need our help with web support and maintenance, we’ll be here for you. If not, we will leave you to it. If you change your mind and need us after all, we’ll still be here for you!

Will my website work on smart phones and tablets as well?

Of course it will. More people are accessing the web via small screens than ever, and the trend is likely to carry on. If your site doesn’t display or work properly on a mobile or tablet screen, you risk losing a big chunk of your potential audience. It means mobile responsive web design is essential these days. Every website we create is mobile responsive.

Can you help me rank high on Google search results?

A page one position in the Google search results is like gold dust. Not so long ago it was relatively easy to achieve. These days it’s a lot more challenging, and getting it wrong can affect your reputation. Thankfully we have all the SEO tools and know-how to maximise your chances of achieving a high ranking on Google.

What is WordPress?

WordPress is a free platform on which website designers and developers like us build websites. It provides all the flexibility and functionality we need so you’re easily able to keep your site up to date with new content. We love it, as do millions of business owners. We use it for all the different websites we create.